Privacy Policy

Data Privacy Standards

UBNA FINTECH PRIVATE LIMITED is committed to handling personal data responsibly and securely. This policy applies to our website, branches and service interactions.

1. Information We Collect

• Identity and contact details shared by members/customers during onboarding and service requests.
• Application and service records (for example: requests, receipts, repayments, savings/RD/FD entries).
• Device and technical data needed for security (for example: IP address, browser details, login logs).

2. How We Use Information

• To verify identity, assess eligibility, and provide requested services.
• To manage member/customer support and service communication.
• To maintain records for audit, fraud prevention, dispute handling and legal compliance.

3. Data Sharing

We share data only with authorized staff and service providers (such as SMS/Email service, payment partners, or document verification partners) as required for service delivery, and with government/statutory authorities where lawfully required.

4. Data Security

We use access control, process checks and technical safeguards to protect information against unauthorized access, alteration or misuse. However, no system can guarantee 100% security.

5. Data Retention

Records are retained only as long as needed for operations, legal obligations and dispute handling. Some records may need to be preserved for statutory timelines.

6. Your Rights

• Request correction of inaccurate or incomplete data.
• Ask for clarification about how your data is used and shared.
• Raise privacy concerns through the contact details below.

7. Cookies and Site Analytics

We may use cookies or analytics to improve site experience and system performance. You can control cookies through browser settings, but some features may not work correctly.

8. Policy Updates

We may update this policy when our processes or legal requirements change. The latest version will always be available on this page.